Serviceware SE provides a portfolio of software solutions for the digitalization and automation of service processes in Germany, Austria, Switzerland, and internationally. The company offers IT financial and cloud cost management, and digital value model for TBM; corporate performance management, including planning, budgeting, forecasting, business intelligence and analytics, and project performance management; and enterprise service management comprising IT, HR, and field service management, as well as information security, transformation management, IT architecture and sourcing, digitalization, and operational excellence services. It also provides customer service management, knowledge management, and AI chatbot; and Artifical Intelligence solutions. In addition, the company offers software licensing, maintenances and services, consulting and implementation, and managed services, as well as IT infrastructure solutions and integrated ESM solutions. Serviceware SE was founded in 1998 and is headquartered in Idstein, Germany.