Help Centre

No, Wealthyhood and its employees are not qualified to provide legal, tax, or accounting advice. If you need assistance with these matters, we recommend consulting an independent professional.

Wealthyhood has established a strategic commercial partnership with the Bank of Cyprus to promote and market the Wealthyhood platform, app and services to individuals and companies based in Cyprus, as well as to the customer base of Bank of Cyprus.

All investment services are provided exclusively by Wealthyhood. Bank of Cyprus does not provide investment services or investment advice and bears no responsibility or liability for the services offered by Wealthyhood.

Your contractual relationship is directly with Wealthyhood and is governed by Wealthyhood’s Terms & Conditions.

Bank of Cyprus may receive fees or non‑monetary benefits in connection with the promotion or referral of clients to Wealthyhood, in accordance with applicable regulatory requirements. These arrangements do not result in any additional cost to you. Further details are available in Wealthyhood’s Terms & Conditions and client disclosures.

You must be at least 18 years old and reside in a country where Wealthyhood operates to open an account.

Wealthyhood’s services are available to clients in the European Economic Area (EEA) and the UK.

No, you can only have one account, and it must be for personal use only. Creating multiple accounts may result in them being suspended.

Registering and getting your Wealthyhood account verified usually takes only a few minutes. If your initial verification fails, we’ll get back to you to ask for some additional information, but still, the whole process is usually completed in a few hours. If your verification is taking longer than expected, don’t hesitate to contact us for help at hello@wealthyhood.com or using the in-app chat.

We use passwordless login. A verification code will be sent to the email address you registered with each time you log in. Please make sure to keep access to this email secure. You can also use quick log-in options like signing in with your Apple or Google account, or via the single sign on service provided by the Bank of Cyprus.

Wealthyhood is available on our Android and iOS mobile apps as well as on our web application at https://app.wealthyhood.com.

Yes, depending on your device, you may log in using Apple or Google or via the single sign on service provided by the Bank of Cyprus. However, if you use these methods without sharing your email with us, you are responsible for maintaining access to your chosen login method.

If you suspect unauthorised access to your account, contact us immediately at hello@wealthyhood.com. It's crucial to act quickly to secure your account.

Wealthyhood is a regulated financial institution and as such, we need to verify your details before opening your account. These measures are in place to protect both you and the wider Wealthyhood community, ensuring a safe and compliant investment platform.

During registration, we will ask you for some personal information and perform some necessary checks to verify your identity, confirm that you are who you say you are, and ensure that our platform isn’t being used for illegal activities, such as fraud or money laundering.

As part of this process, we may request documents like your ID, proof of address, and other relevant details. In addition, we may screen your information against international databases, including lists of Politically Exposed Persons (PEPs) and individuals subject to international sanctions.

We conduct these checks using trusted third-party providers, who help us cross-reference your information with publicly available records.

Rest assured that your personal information is processed and stored securely, in line with data protection laws, and is only used for legitimate purposes as required by law. You can read more on our Privacy Policy and Terms & Conditions.

Yes, you can close your Wealthyhood account at any time and for any reason. To close your account, simply go to the Wealthyhood app and navigate to Profile > Account details > Close your account. Alternatively, you can email us at hello@wealthyhood.com to request your account to be closed.

Once your account is closed, if you have active investments, we will sell your investments and transfer the proceeds along with any cash held in your Wealthyhood account to your bank account. This process may take up to 5 business days.

Please note that closing your account is irreversible. If you want to take a break from investing, you can still maintain your account for free and pick up where you left off whenever you're ready!

Trusting us with your investments is something we take very seriously. As a licensed investment firm, Wealthyhood follows strict regulatory requirements to protect your assets. Here’s how we safeguard your money and investments:

• Your investments and uninvested funds are kept completely separate from our own in segregated accounts.
• These funds and investments are held with authorised custodians and regulated credit institutions.
• Unlike banks, we do not lend out customer funds or investments to third parties neither we use them for any of Wealthyhood’s business activities, meaning your money is always available to you.
• You are the legal owner of all your investments and cash holdings and everything is kept in separate accounts under your name.

These steps ensure that your money and investments remain fully protected and inaccessible to creditors under any circumstances and in any situation, everything will be safely returned to you.

You can read more about how we keep your money and investments safe in our Terms & Conditions.

Yes, your investments with Wealthyhood are protected.

For European investors, your money and investments are protected under the Hellenic Investment Guarantee Fund (ΣΚΕΕΥ) up to €30,000 per investor. For more information on the Hellenic Investment Guarantee Fund you can visit https://www.syneggiitiko.gr/.

For UK investors, your money and investments are FSCS-protected, up to £85,000 subject to the conditions set out by the FSCS at https://www.fscs.org.uk/.

Your protection doesn't cover losses incurred through investment performance or if you get back less than you originally invested.

Any investments you buy through Wealthyhood are yours. You retain beneficial ownership of your investments and they are held in a clients' assets account on your behalf. This means you are the rightful owner, and your assets are held under your name.

In the very unlikely event that Wealthyhood becomes insolvent, your investments remain fully protected. Wealthyhood acts as the custodian of your assets, which are treated as "client assets". Your investments are kept in segregated accounts, separate from Wealthyhood’s own assets. Your assets are not pooled with ours or lent out to third parties.

You remain the legal owner of your investments, and in the event of insolvency, everything will be safely returned to you. This arrangement ensures that no matter the circumstances, your investments and cash holdings are completely inaccessible to creditors, and remain secure and safeguarded under your name.

Your investments with Wealthyhood are also protected by the HIGF (ΣΚΕΕΥ) up to €30,000 for EU investors, and by the FSCS up to £85,000 for UK investors. This protection would come into action only in the most extreme cases if all safeguarding measures that are in place to protect your assets would fail.

Our priority is to ensure your assets are handled with the highest level of care and protection.

When you deposit money into your Wealthyhood account, it is placed into a segregated client money account. This means your funds are held separately from Wealthyhood’s own funds and from other clients' funds, ensuring your money stays safe.

You can fund your Wealthyhood account using several convenient methods through our platform and app:

• Bank Transfer: Securely transfer funds directly from your bank using a SEPA transfer. We will provide you with the specific IBAN and payment details needed to complete the transaction.
• Card Payment: Use your Visa or Mastercard debit card for instant funding.
• Mobile Wallets: We fully support both Apple Pay and Google Pay for quick and secure deposits.

Deposits with SEPA Instant bank transfers, card payments, Apple Pay and Google Pay usually arrive in seconds. Regular SEPA transfers may take up 2 business days to show up in your account.

Please remember that any payment method you use must be in your own name. We are unable to process deposits from third-party accounts or cards.

Wealthyhood does not charge any fees for depositing or withdrawing money via bank transfer. When depositing money using a card, Apple Pay or Google Pay, a free allowance of €2,500 applies to your account. Once this allowance has been reached, a processing fee of 0.75% will be charged for each subsequent deposit to cover transaction and processing costs.

Both your remaining free allowance and the specific charge for your intended deposit will be clearly displayed in the app and platform before you proceed. Please also keep in mind that while we don’t charge for bank transfers, your bank or payment institution may impose its own fees and charges.

You can withdraw your available cash at any time to a verified bank account held in your name. Please note that we do not support withdrawals to payment cards, even if you used a card to fund your account originally. To keep your account secure, we may occasionally ask for additional documentation to verify your bank details before releasing the funds.

It may take up to 2 business days for your withdrawal to arrive, however, we aim to process most withdrawals earlier.

No. To comply with strict anti-money laundering regulations, when depositing or withdrawing money, you are required to use only bank accounts and payment methods that belong to you personally. Using a third-party account may result in the transaction being rejected.

Wealthyhood offers a wide range of stocks and ETFs from all around the world.

• ETFs: You can invest in ETFs from all asset classes, including stocks, bonds, commodities and real estate, different sectors and geographies. You can also access a wide range of thematic ETFs, including Biotechnology, Cloud Computing, Artificial Intelligence, Digitalisation, Clean Energy, Video Gaming and many more.
• Stocks: Wealthyhood also offers a broad range of individual stocks, from the US, UK, European and global markets, like NVIDIA, Apple, Amazon, Tesla and many more.

We’re continuously adding new stocks and ETFs to our platform. If you can’t find what you’re looking for, you can request an instrument in the app by contacting our team at hello@wealthyhood.com or through the in-app chat.

Our team reviews requests and adds new instruments when possible. However, some instruments, like US-listed ETFs, REITs, and crypto, are not available.

Wealthyhood offers two types of orders: Market Orders and Limit Orders.

1. Market Orders: buy or sell an instrument immediately during market hours, at the best available price at that moment.
2. Limit Orders: buy or sell an instrument only at a specific price you choose (your limit price) or better. A buy limit order will only execute at your limit price or lower; a sell limit order will only execute at your limit price or higher. You also set an expiry date of up to 30 days. If the market never reaches your limit price before then, the order simply expires without executing. Limit orders are currently available for individual buy and sell orders only. They're not available for portfolio buy orders, repeating investments or portfolio eebalancing.

We do not offer short selling.

For Market Orders, you may only cancel an order before it has been forwarded to a trading venue for execution. If cancelling is still available, you can cancel through the Wealthyhood app, but due to the fast pace of execution, there's no guarantee the cancellation will be processed before the order is completed.

For Limit Orders, you have more flexibility. You can request to cancel your order at any time before it has been executed, directly through the app. This is because Limit Orders can stay open for hours or days while waiting for the market to reach your Limit Price. That said, there's still no guarantee a cancellation will be processed before your Limit Price is reached and the order executes.

So, please make sure you check the accuracy of the details of your order and are prepared to commit to the transaction. For Market Orders in particular, the order is often forwarded for execution immediately during market hours.

You have the option to place buy or sell orders for either individual assets or your entire portfolio.

• For Buy Orders on individual assets, you can either place your order by the cash amount you want to invest, or by the number of shares you want to buy, including fractional amounts (eg. 1 share or 5.5 shares).
• For Portfolio Buy Orders, you may choose to place an order based on your "Template Portfolio" allocation (if such an allocation has been defined) or based on your current holdings allocation at the time the order is placed. In both scenarios, the Portfolio Buy Order will be automatically converted into individual asset orders according to the respective allocation weights.
• For Sell Orders of individual assets, you will specify the number of shares you want to sell.

Once we accept your order, we either execute it directly or forward it to a third-party broker. How your order is executed depends on whether it's a market order or a limit order.

For Market Orders, we offer two execution methods:

• Real-time or Express Execution: Orders placed within market hours will be executed instantly. If you place an order outside market hours, it will be queued and executed at the opening of the next market session. The regular trading hours depend on the exchange on which the instrument is traded, and this information is communicated to you before submitting your order confirmation. Real-time or Express Execution is available for both buy and sell orders in stocks and ETFs.
• Smart Execution: Orders are executed within a designated trading window every weekday. The beginning of the trading window is communicated to you before submitting your order confirmation. If you place an order after the beginning of the trading window, it will be executed in the corresponding trading window of the next business day. Although orders are executed within the designated trading window, it may take some time until you receive confirmation of execution and the order status is updated on your Wealthyhood account. Smart Execution is only available for buy orders in ETFs, buy and sell orders in selected stocks, and buy and sell orders in ETFs and selected stocks if performed through automated rebalancing.
• When both execution methods are available for your order type, you can select your preferred method before placing your order confirmation. When Smart Execution is not available, Real-time or Express Execution is automatically used.

For Limit Orders, execution works differently. Instead of executing right away, your order waits until the market reaches your chosen limit price (or a better price) at some point before your expiry date. There's no guarantee it will execute at all. If the price never reaches your limit price, the order simply expires. Limit orders also execute on an all-or-nothing basis, so we don't currently support partial fills. Once your limit price is reached, we forward your order to a trading venue or third-party broker in the same way as any other order.

Some of the investments available on the Wealthyhood app can be bought and sold in amounts smaller than a whole share. These are fractional shares. Fractional shares are portions of a whole share in a company or an exchange-traded fund (ETF).

These shares allow investors to own a smaller portion of a single share, making it more accessible for those with limited capital or who want to diversify their investments across multiple assets.

For example, if a company's stock price is $1,000 per share, an investor could buy a fractional share worth $100, representing 1/10th or 0.1 of a share. This enables them to invest in high-priced stocks without needing the full amount for a whole share.

Fractional shares represent a portion of a full share in a company, which means they carry the same risks as entire shares. The fractional part of a share is non-transferable, but you can always buy and sell it through the Wealthyhood app.

For Market Orders, yes. Τhe prices shown when you place an order are indicative and may change due to market fluctuations, so your order might be executed at a slightly higher or lower price than shown.

For Limit Orders, no. Υour order will only ever execute at your chosen Limit Price or better (a Buy Limit Order at your Limit Price or lower, a Sell Limit Order at your Limit Price or higher). If market conditions allow an even better price, you'll benefit from that automatically.

After each transaction, you will receive a trade confirmation with the details of the executed order. You can always check the status of your order and view this trade confirmation in your Wealthyhood app. Additionally, you can generate an account statement to review your holdings and activity.

The minimum order for individual stocks and ETFs is €1. However, you can always sell the full amount of a holding, even if it is less than €1. For portfolio buys, the minimum order is €20.

Rebalancing your portfolio helps you maintain the asset allocation you have defined for your Template portfolio. You can do this by setting up automated rebalancing on a monthly basis.

If activated, automated rebalancing will take place on the first Monday of the month at 12 pm. If the first Monday of the month falls on a bank holiday, the rebalancing process will take place on the next trading day.

Automated rebalancing takes place during two consecutive trading sessions. First, overweight assets are sold, and then, the proceeds are used to buy underweight assets.

For example, suppose your Template portfolio allocation is 60% stocks, 30% bonds and 10% gold. After market fluctuations, your allocation shifts to 70% stocks, 20% bonds, and 10% gold, with a total portfolio value of €10,000. If you decide to rebalance your portfolio, the process is as follows:

• On the first trading day, rebalancing will sell €1,000 worth of stocks, reducing their allocation to 60%.
• Then, on the next trading day, it will use the proceeds to buy bonds, increasing the allocation to 30%.
• The gold allocation will remain at 10%.

Automated rebalancing does not take into account the market conditions at the time of rebalancing.

Although the dividend payment date (when the company distributes dividends) is specified, it may take a few business days for the funds to reach the investment firm before being passed on to your account. Once we receive the dividend from our partner, we’ll automatically credit it to your account. You don’t need to take any action, and you’ll receive a notification along with a record in your activity feed in the app.

Yes. Dividends are rounded to the nearest cent, and you’ll receive a percentage that corresponds to the fraction of the share you own. For example, if you hold 0.5 of a dividend-paying share, you’ll receive half of the dividend amount.

Dividends are typically subject to local withholding taxes in the country where the company is listed, which are automatically deducted where applicable. The rate depends on that country's rules and any applicable tax treaties.

For US stocks specifically, where you qualify, we've submitted the W-8 BEN form on your behalf, which can reduce the standard US withholding tax rate applied to your dividends.

Keep in mind that Wealthyhood does not offer tax advice. If you need further assistance, we recommend consulting an independent professional.

No, Wealthyhood does not offer leverage or margin accounts. Our platform is designed for long-term, responsible investing, where the focus is on steady growth rather than short-term gains through high-risk strategies.

Leverage involves borrowing money to increase the size of your investment, which can amplify both potential gains and losses. While it can lead to higher returns, it also significantly increases risk, as even small market downturns can lead to large losses, potentially more than your original investment.

When you buy an individual asset, you can switch between entering a cash amount you want to invest and entering a number of shares you want to buy, including fractional amounts (such as 1 share or 5.5 shares). You can do this for both market orders and limit orders.

When placing a market buy order by number of shares, your order amount is estimated using the latest market prices. Since prices may move, the final amount you pay is set when your order is executed, so it may differ slightly from the estimate shown.

• For a market order by number of shares, we also reserve an additional cash amount (buffer), plus an estimate of any fees, if applicable, to allow for small market fluctuations. You'll see the exact reserved amount before placing your order and in your Cash tab while the order is pending. The reserved amount can't be withdrawn or used for another order until the order is executed, cancelled or rejected. Once the order is executed, only the actual cost is taken and anything left over is released straight back to your cash balance. If the actual cost turns out to be higher than the amount we reserved, your order still goes through as long as your available cash covers it, with the extra amount simply taken from your balance. However, the order will be rejected if the total cost exceeds your available cash balance at the time of execution.
• For a limit order by number of shares, we reserve the most the order could cost at your limit price.

Repeating investments help you automate investing in your portfolio every month. This process (aka dollar-cost averaging - DCA) allows you to consistently build wealth and navigate the ups and downs of the markets.

When activated, a repeating investment is placed once a month as a "Portfolio Buy" order, based on your "Template Portfolio" or your current holdings. You simply decide how much you want to invest and the bank account you want to use.

The repeating investment takes place on the date you define. For example, if you set it up for the 15th of the month, the repeating investment will occur on the 15th of each subsequent month for as long as it is activated.

You can manage your repeating investment from Wealthyhood’s Autopilot section.

Repeating Investments are set up to occur once a month. You can define the exact date of the month you want your Repeating Investment to take place. If you do not pick a date, the default date will be the one you set it up.

You can always change the date of your repeating investment from Wealthyhood’s Autopilot section.

Yes, repeating Investments are processed through Direct Debit funding. If you choose to set up a repeating investment, you will need to set up a Direct Debit mandate through the Wealthyhood app. The cash will be collected under this Direct Debit mandate by a third-party payment services provider we partner with.

You can always cancel your Direct Debit mandate either from your Wealthyhood app or your banking app.

If there are insufficient funds in your bank account on the date of your repeating investment, the repeating investment will be skipped for that month, but future investments will continue as scheduled.

No, you can only have one active Repeating Investment at a time.

The minimum repeating investment is €50 per month.

Repeating investments are processed through Direct Debit funding. Direct Debit has a specific schedule, which, unfortunately, is not controlled by us, but it is in place to ensure a compliant and secure flow of funds.

The schedule of your Direct Debit looks as follows:

• Your bank account will be charged on the day of the month you set up your repeating investment.
• Due to Direct Debit timings, it usually takes 3 to 4 business days for your money to land at Wealthyhood after it leaves your bank accounts.
• Once your money lands at Wealthyhood, it may take up to a day for your deposit to be reconciled and your order to be placed.

Portfolio rebalancing helps you maintain the asset allocation in your Template Portfolio by adjusting your holdings. If activated, automated rebalancing will take place on the first Monday of the month, placing buy and sell orders to get your holdings back to your Template portfolio.

The rebalancing process lasts for two consecutive trading sessions. First, overweight assets are sold, and then, the proceedings are used to buy underweight assets. Keep in mind that you cannot sell any of your holdings until the process is completed. You can always change your template portfolio allocation from My Template tab.

For example, suppose your template portfolio allocation is:

• 60% stocks
• 30% bonds
• 10% gold

After market fluctuations, your allocation shifts to 70% stocks, 20% bonds, and 10% gold, with a total portfolio value of $10,000. The automated rebalancing process starts on the first Monday of the month:

• It sells $1,000 worth of stocks, reducing their allocation to 60%.
• Then it uses the proceeds to buy bonds, increasing their allocation to 30%.
• The gold allocation remains at 10%.

Automated rebalancing will only take place if you have holdings in your portfolio.

No, automated rebalancing does not take market conditions into account. As a result, you may experience capital gains or losses during the process.

No, you cannot sell assets during the rebalancing process, but you can still buy assets, deposit, and withdraw any cash in your Wealthyhood balance.

The Portfolio Builder helps you create a custom investment portfolio through a step-by-step process, by selecting asset classes, geography, sectors, and investment style. You can start with a pre-made template and then customise it according to your preferences.

• Creating a portfolio template is easy and involves 4 simple steps:
  • Step 1: Choose your asset classes (e.g. Stocks, Bonds, Commodities, Real Estate).
  • Step 2: Select your geography (e.g. Global, US).
  • Step 3: Include specific sectors and themes.
  • Step 4: Define how your portfolio is weighted (custom or equal weighting across assets).

Once you complete these steps, the Portfolio Builder will generate a portfolio template based on your choices. This will include ETFs from our investment universe that match your selection with the corresponding weighting. At this point, your portfolio template is ready and you can use it as a starting point.

You can then customise it, add or remove stocks and ETFs or edit the weights of the assets in your portfolio as you want.

Using our Portfolio Builder is optional. You can skip it and create your portfolio from scratch, add stocks and ETFs you want to invest in and define their weights manually.

You can also skip the portfolio creation process entirely and just buy the stocks and ETFs you want directly, one by one.

Yes, of course. You can skip our Portfolio Builder and create your portfolio from scratch, add stocks and ETFs you want to invest in and define their weights manually.

You can also skip the portfolio creation process entirely and just buy the stocks and ETFs you want directly, one by one.

Creating a portfolio template is easy and involves 4 simple steps:

• Step 1: Choose your asset classes (e.g. Stocks, Bonds, Commodities, Real Estate).
• Step 2: Select your geography (e.g. Global, US, Europe).
• Step 3: Include specific sectors and themes.
• Step 4: Define how your portfolio is weighted (custom or equal weighting across assets).

Once you complete these steps, the Portfolio Builder will generate a portfolio template based on your choices. This will include ETFs from our investment universe that match your selection with the corresponding weighting. At this point, your portfolio template is ready and you can use it as a starting point.

You can then customise it, add or remove stocks and ETFs or edit the weights of the assets in your portfolio as you want.

Yes, your portfolio template is only a starting point. After receiving your portfolio template, you can add or remove stocks and ETFs or adjust the asset weights to suit your preferences. You can track insights and updates as you make changes.

If you select ‘Custom’ weighting, we’ll take into account the assets that match your selection in the previous steps and use the combination that produces the maximum (expected) return with the minimum risk.

We’ll then fetch the portfolio template that corresponds to the investment style you defined.

However, keep in mind that during the process, we use data from the past 10 years. There is no guarantee that what happened in the past will also happen in the future.

Make sure you understand the portfolio-building process, and always evaluate your portfolio allocation if your financial circumstances change. Keep in mind that Wealthyhood does not offer any investment advice. Our portfolio builder and templates only help as starting points.

It's your responsibility to determine whether an investment fits your financial situation. If you're unsure, we recommend seeking independent professional advice.

You can find all the information about our Service Fees on our dedicated pricing page at https://wealthyhood.com/en-cy/pricing/. Fees may be updated from time to time, but we’ll make sure to notify you of any changes.

Wealthyhood offers three plans for investors with different needs and goals:

• Basic: Our Basic plan is free of charge and is great to get started and set up your personal investment account. It includes commission-free investing in 5,000+ stocks & ETFs, with fractional shares from only €1, portfolio automation, 50+ learning guides, over 10 million personalised portfolio templates and zero custody fees.
• Plus: Our Plus plan costs €2.99 / month or €23.99 / year and is ideal to take your wealth-building to the next level. It includes everything in the Basic plan, plus premium analyst insights & news and premium currency conversion rates!
• Gold: Our Gold plan costs €12.99 / month or €119.99 / year and is best for savvy wealth-builders to supercharge their investing. It includes everything in Wealthyhood Basic, plus premium analyst insights & news, Gold currency conversion rates and priority customer service!

You can read more about our plans at https://wealthyhood.com/en-cy/pricing/.

You can pay your monthly or annual subscription to our premium plans by setting up a recurring card payment. Plan fees are billed at the start of each billing cycle, whether monthly or annual and only after the completion of any free trial.

You can always review your selected plan, billing cycle, and payment dates by visiting the “Plans” or ”Billing” sections in the Wealthyhood app.

If your payment method fails, your account will be downgraded to the Basic plan and you may lose access to the premium features.

Yes, you can upgrade, downgrade, or cancel your plan at any time through the app.

If you upgrade your plan, the new billing cycle will begin immediately, and the new plan fee will be charged. Any previously paid fees for the unused portion of the existing cycle will be credited toward the new plan fee.

If you downgrade your plan, the changes will take effect immediately and any previously paid fees for the unused portion of the existing cycle will be credited towards future charges.

Yes, your plan will automatically renew at the end of each billing cycle unless you update your preferences in the app to stop the renewal. You can do so from the “Plans” or ”Billing” sections in the Wealthyhood app.

The FX spread, or foreign exchange spread, is a small cost built into the currency conversion rate when we need to convert funds from your account’s currency into the currency required to execute an order. A variable FX spread, depending on your Wealthyhood plan, applies to the spot exchange rate for currency conversion, when you invest in different currencies.

You’ll see the applicable exchange rate in the app before placing the order, and your transaction history will show the exact rate used after the conversion.

Wealthyhood does not charge any fees for depositing or withdrawing money via bank transfer. When depositing money using a card, Apple Pay or Google Pay, a free allowance of €2,500 applies to your account. Once this allowance has been reached, a processing fee of 0.75% will be charged for each subsequent deposit to cover transaction and processing costs.

Both your remaining free allowance and the specific charge for your intended deposit will be clearly displayed in the app and platform before you proceed. Please also keep in mind that while we don’t charge for bank transfers, your bank or payment institution may impose its own fees and charges.